Deprecation Notice: Connect Application on iOS, Android, Poynt, Clover
As OvationCXM grows and evolves, we have shifted our mobile focus from generally available support applications to more flexible, configurable, and developer-friendly mobile support SDKs to provide you with the ability to design and implement the exact customer experience you want to deliver on mobile.
With this in mind, we have decided to deprecate our Connect mobile applications on iOS, Android, Poynt, and Clover.
Effective June 30, 2023, the mobile applications will be removed from the Apple App Store, Google Play Store, Poynt Marketplace, and Clover Marketplace. The application will continue to function until September 30, 2023, at which point it will be shut down.
To facilitate a smooth transition, we recommend taking the following actions:
- Remove References to Connect: Identify all references to downloading the Connect application on your website and documentation and remove these references.
- Migrate to Mobile SDKs: If you still use the Connect application to support your customers, you can use our mobile SDK to create more integrated and customized experiences for your customers on iOS, Android, or Cordova. If you are interested in our SDK for Clover, please contact us.
- Reach out for assistance: If you encounter any challenges during the migration process or have questions regarding our SDKs, our support team is ready to assist you. Feel free to contact us through our support channels, and we will be glad to help you.
We understand that these changes may require some effort on your part, but we believe they will contribute to a more robust and streamlined experience within OvationCXM. By deprecating these mobile applications, we can focus our resources on enhancing other areas of our product to better serve your needs.
Thank you for your understanding and cooperation as we continue to improve OvationCXM. We are confident that the updated mobile experiences will provide you with a more efficient and secure platform. If you have any questions or concerns, please don't hesitate to contact us.