Release Date: 12/02/21

With this release we are fixing a few bugs:

• Fixed a bug where embedded videos in Knowledge Articles did not always display properly on mobile views
• Fixed a bug where the case tiles for new phone calls were not always popping up on the screen when a user answered a call
• Fixed a bug where text inside curly brackets { } was being removed from inbound emails
• Fixed a bug where outbound emails would sometimes disappear from the interface after clicking Send.