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CX ManagerKnowledgeIntegrations & APIs
2 years ago

Updates & Bug Fixes

Release Date: 11/08/22: 

CX Manager

  • Fixed an issue where the counts at the top of each section on My Work were periodically not accurate


Knowledge

  • Fixed a bug where Users were taken to the view state of a Draft after they created a new Article instead of the edit state
  • Fixed a bug where Users were not taken to the latest Draft when editing a Published Article
  • Fixed an issue where Knowledge Articles would sometimes get stuck loading after initital creation


Integrations & APIs

  • Updated our APIs to prevent users from setting the Status of Location ot 0 or an empty string which caused problems with the records created
Avatar of authorAlan Finlay