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Journeys
5 months ago

New Journey API & Builder Canvas

Release Date: November 15, 2024

We are migrating organizations to a new drag-and-drop canvas for our Journey Builder along side of a new API version.

While this new canvas is not drastically different than the previous one, it does provide a few new enhancements, including:

  1. Easily zoom in and out to better focus on the part of the journey you are working on or to visualize the big picture.
  2. Better alignment and flexibility of the lines that connect each of the nodes in your journeys.
  3. A quick action to realign the canvas to center to get you back in case you get too far zoomed in or out.
  4. You can now view the names of Conditions on Path lines and click on them to open and edit the conditional logic of a Path.
  5. Updated functionality and alignment of the +Step and +Path buttons that appear below each step in the canvas on hover.
  6. Fixed a bug where the lines would sometimes remain on the screen after leaving the Journey Builder. 

This canvas sets a new foundation that we will continue to build on to enhance journey flexibility and the overall builder experience. If you have any feedback on the new builder, we would love to hear it.

Avatar of authorAlan Finlay