We recently introduced the Selection Action to the lineup of Actions available within the Journey Builder. 

What is the Selection Action?

The Selection Action allows teams to build manual decision points into a Journey and progress a Journey down a specific Path based on that decision.

How does it work?

In the Journey Builder

When building a Journey, you can add a Selection Action to a Step and define the possible options for the user to select. The options will appear as a single select picklist on the Journey Timeline.

In the Journey Timeline

When a Journey instance gets to a Selection Action, the Journey will pause and wait for a selection to be made before progressing to the next Action.

The selected option is saved down to the context data of the Journey and can be used later in the Journey.

Using Selection Action Data

A common use case for a Selection Action is have the Journey instance owner make a decision and then a specific Path is selected based on that decision. This can be done by adding the Selection Action output to the Condition of the Path.

If you have any questions or feedback on the Selection Action, please let us know.